Returns & Exchanges

At Havenly Cosmetics, we want you to love your glow; if you are not completely satisfied with your purchase, you can return or exchange eligible products within 30 days of delivery. Please ensure items are in their original packaging and gently used or unopened to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original box and include the printed return authorization form provided via email.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.